Customer Support Team at MSD Capital
Here to assist you at every step of your trading experience.
At MSD Capital, your trading success is our main focus. Our dedicated support team is available to assist you with any questions, providing a smooth trading experience.
Contact Our Customer ServiceMultiple Contact Options
Live Chat
Available around the clock via the MSD Capital platform for your convenience.
Start a Chat with UsEmail Support
Get detailed assistance for general inquiries. Expect a response within 24 hours on business days.
Send EmailPhone Support
Immediate support available Monday to Friday, 9 AM to 6 PM EST at ""MSD Capital"".
Call NowSocial Media
Follow us on Instagram, TikTok, and YouTube for the latest news and assistance.
Follow UsHelp Center
Explore our extensive library of articles, tutorials, and guides.
Visit MSD Capital Help CenterCommunity Forum
Engage with our network, share knowledge, and get your questions answered.
Register as a MemberReach out to us anytime for support
Live Chat
24/7
Assistance is available when you need it
Email Support
Prompt replies guaranteed
Fast replies during working hours.
Phone Support
Weekdays only
Customer support available from 9 AM to 6 PM (UTC)
Help Center
Always available
Support at your convenience
Seamless support whenever required
1. Log In
Log into your MSD Capital account via the official website with your login details.
1. Access the Help Center
Locate the "Help" or "Support" link usually found in the website footer or main menu to find assistance.
2. Select Your Support Channel
Options include live chat, email support, phone assistance, or self-guided resources to meet your needs.
4. Provide Details
Provide specific details such as your account number and the nature of your issue to expedite the help process.
Discover trading opportunities across various markets
Help Center
Utilize our comprehensive Learning Center with tutorials, videos, and educational articles.
Access ResourceFAQs
Find answers to common questions about MSD Capital products and services with our detailed FAQ section.
Access ResourceVideo Tutorials
Join our community to connect with other traders and share investment tips and strategies.
Access ResourceImprove your support experience with tailored solutions and expert guidance.
Be Detailed: Provide comprehensive information about your issue along with recent activity.
Share Relevant Details: Include account information and visuals if necessary to assist in resolving your issue.
Select the appropriate contact method: live chat for quick questions or email for in-depth issues.
Check the Help Center first: Find solutions to common issues before contacting support directly.
Prepare all necessary information, such as account IDs, transaction references, and screenshots, prior to reaching out.
If you experience delays, try contacting support again through the same method or an alternative.